Listing Appointment Presentation
- Provide the seller with an overview of current market conditions and projections
- Review agent’s and company’s credentials and accomplishments in the market place
- Present company’s profile and position or “niche” in the market place
- Present CMA Results To Seller, including Comparables, Solds, Current Listings & Expireds
- Offer pricing strategy based on professional judgment and interpretation of current market conditions
- Discuss goals with seller to market effectively
- Explain market power and benefits of Multiple Listing Service
- Explain market power of Internet marketing, REALTOR.com, Bairdwarner.com, com, Trulia.com, Tribune.com and many, many others
- Explain the work, the brokerage, dual agency, and what agents do “behind the scenes” as well as agent’s availability
- Explain agent’s role in handling inquiries to screen qualified buyers and protect seller from curiosity seekers
- Present and discuss strategic master marketing plan
- Review and explain all clauses in Listing Contract & Addendum and obtain seller’s signature
Once Property is Under Listing Agreement
- Measure interior room sizes
- Schedule appointment for professional photography of interior and exterior
- Confirm lot size via owner’s copy of certified survey, if available
- Obtain house plans, if applicable and available
- Review house plans and make copy
- Prepare showing instructions for buyers’ agents and agree on showing procedure with seller
- Advise seller to obtain current mortgage loan(s) information: companies and & loan account numbers if applicable
- Discuss possible buyer financing alternatives and options with seller
- Review current appraisal if available
- Identify Home Owner Association manager if applicable
- Verify Home Owner Association Fees with manager – mandatory or optional and current annual fee
- Order copy of Homeowner Association bylaws, if applicable
- Ascertain need for lead-based paint disclosure
- Prepare detailed list of property amenities and assess market impact
- Prepare detailed list of property’s “Inclusions & Exclusions”
- Compile list of completed repairs and maintenance items
- Explain benefits of Home Protection Plan to seller
- Assist sellers with completion and submission of
Home Protection Plan application
- When received, place Home Protection Plan in property file for conveyance at time of sale
- Have extra key made for lockbox
- Arrange for installation of yard sign
- Provide seller with the Illinois Real Property Residential Disclosure form
- Complete “New Listing Checklist”
- Review results of Curb Appeal Assessment with seller and provide suggestions to improve salability
- Review results of Interior Décor Assessment and suggest changes to shorten time on market
Entering Property in Multiple Listing Service Database
- Prepare MLS Profile Data Sheet –
- Enter property data from Profile Data Sheet into MRED Listing Database
- Proofread MLS database listing for accuracy – including proper placement in mapping function
- Add property to company’s Active Listings list board
- Provide seller with signed copies of Listing Agreement and MLS Profile Data Sheet
- Prepare additional photos for upload into MLS, Realtor.com, virtual tours, feature book, just listed postcards and use in flyers.
Marketing The Listing
- Create Internet enhancement ads
- Create Visual Tour of home for attachment to the listing
- Coordinate showings with owners, tenants, and other Realtors®. Return all calls for feedback
- Install lock box if authorized by owner.
- Prepare mailing and contact list
- Prepare “Just Listed” cards
- Prepare flyers
- Review comparable MLS listings regularly to ensure property remains competitive in price, terms, conditions and availability
- Prepare property marketing feature book for seller’s review
- Arrange for printing of marketing feature book and fliers
- Place MLS sheets in all company agent mail boxes
- Upload listing to Agent Internet site, BairdWarner.com, Realtor.com, Zillow.com, Trulia.com, Tribune.com and others
- Upload video to YouTube, Facebook and other social media platforms
- Mail Out “Just Listed” notice to all neighborhood residents or sphere of
influence
- Announce new home on market to all agents at sales meeting and invite them
and the management team to view the property.
- Schedule the brokers open for other companies to view home
- Advise Baird & Warner’s Relocation Department of sellers property
- Provide “Special Feature” cards for in home marketing, if applicable
- Reprint/supply feature books promptly as needed
- Feedback e-mails/faxes/calls to buyers’ agents after showings
- Review weekly Market Study
- Discuss feedback from showing agents with seller to determine if changes will accelerate the sale
- Place regular weekly update calls to seller to discuss marketing & pricing
- Promptly enter price changes in MLS listing database
The Offer and Contract
- Receive and review all Purchase Contracts submitted by buyers or buyers’ agents.
- Evaluate offer(s) and prepare a “net sheet” on each for the owner for comparison purposes
- Counsel seller on offers. Explain merits and weakness of each component of each offer
- Contact buyers’ agents to review buyer’s qualifications and discuss offer
- Ensure deliver of Seller’s Disclosure to buyer’s agent or buyer upon request and prior to offer if possible
- Obtain pre-approval/pre-qualification letter on buyer from Loan Officer
- Confirm buyer is pre-approved by calling Loan Officer
- Negotiate all offers on seller’s behalf, setting time limit for loan approval and closing date
- Prepare and convey any counteroffers, acceptance or amendments to buyer’s agent
- When Purchase Contract is accepted and signed by seller, deliver to buyer’s agent
- Deliver copies of fully signed Purchase Contract to seller
- Deliver copies of contract and all addendums to sellers attorney
- Deliver copies of Purchase Contract to lender
- Record and promptly deposit buyer’s earnest money in escrow account.
- Provide copies of signed Purchase Contract for office file
- Disseminate “Under-Contract Showing Restrictions” as seller requests
- Advise seller in handling additional offers to purchase submitted between contract and closing
- Change status in MLS
- Order well septic system inspection, if applicable
- Verify termite inspection ordered if applicable
- Verify mold inspection ordered, if required
Tracking the Loan Process
- Follow Loan Processing Through To The Underwriter
- Contact lender to ensure processing is on track
- Relay final approval of buyer’s loan application to seller
Home Inspection
- Coordinate buyer’s professional home inspection with seller
- Review home inspector’s report
- Ensure seller’s compliance with Home Inspection Clause requirements
- Recommend or assist seller with identifying and negotiating with trustworthy contractors to perform any required repairs
- Negotiate payment and oversee completion of all required repairs on seller’s behalf, if needed
The Appraisal
- Schedule Appraisal
- Provide comparable sales used in market pricing to Appraiser
- Follow-Up On Appraisal
Closing Preparations and Duties
- Coordinate closing process with seller, buyer’s agent, lender and sellers attorney
- Update closing forms and files
- Confirm closing date and time and notify all parties
- Provide reminder and contract information to seller for scheduling utility transfer
- Work with buyer’s agent in scheduling and conducting buyer’s Final Walk-Thru prior to closing
- Provide Home Protection Plan and have transmittal form and check available at closing
- Provide earnest money deposit receipt from escrow account and settlement statement to seller’s attorney
- Coordinate this closing with seller’s next purchase and resolve any timing problems
- Have a “no surprises” closing so that seller receives a net proceeds check at closing
- Refer sellers to one of the best agents at their destination, if applicable
- Change MLS status to Sold. Enter sale date, price, selling broker and agent’s ID numbers, etc.
Follow Up After Closing
- Answer questions about filing claims with Home Protection Plan company if requested
- Attempt to clarify and resolve any conflicts about repairs if buyer is not satisfied
- Respond to any follow-up calls and provide any additional information required from office files.